Privacy Policy

Trecastelli is committed to respecting the privacy of anyone using our site and the confidentiality of any information that you provide us with. Our privacy policy explains how we use personal information we might collect about you when you use our site under the law relating to General Data Protection Regulation 2018.

  1. What information do we collect about you?
  2. How will we use the information about you?
  3. Access to your information and correction
  4. Retention
  5. Cookies
  6. Other websites
  7. Changes to our privacy policy
  8. How to contact us

1 What information do we collect about you?

In general you can visit our website without telling us who you are and without revealing any information about yourself. However, if you use our contact form service we will collect basic information on your contact details in order to respond to enquiries. We also collect information for assessment and analysis, e.g. marketing, customer and product analysis, to enable us to review, develop and improve our services.

2 How will we use the information about you?

We collect information about you to respond to business enquiries. We will not share your information for marketing purposes with companies outside Trecastelli.

3 Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some, or all of your personal information, please email or write to us. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate and you can withdraw your consent to us holding information about you by contacting us via

4 Retention

The General Data Protection Regulation states that the personal data we hold on our customers ‘must not be kept for longer than is necessary for the purposes for which the personal data are processed’. We will hold your information for as long as the individual is deemed a customer i.e. unless contacted and advised otherwise.

5 Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information.

We use an Instagram Feed plugin to display social media content on our website. We do not collect or display any personal data from this and the cookies are used for functional purposes. As a result, our website makes requests to Instagram’s servers in order to get the data to populate the feed(s) and to display images and videos. These requests make your IP address visible to Instagram, who may use it in accordance with their data privacy policy:

For further information visit or You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, our website features may not function fully as a result.

6 Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

7 Changes to our privacy policy

We keep our privacy policy under regular review and we will list any updates on this web page.

8 How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you:

Note: f you wish to complain, or have a concern about the way we handle your personal information, you should contact the Information Commissioner’s Office –